Report Spam

At Jangocode, we are committed to ensuring a secure and positive experience for all users. To maintain the integrity of our digital marketplace, we strictly prohibit spam and unsolicited communications. This policy outlines our stance on spam and provides guidelines for reporting any spam-related incidents.

1. Definition of Spam

Spam includes, but is not limited to:

• Unsolicited commercial messages, emails, or advertisements sent without user consent.
• Mass or bulk messaging, including promotional content, irrelevant to the recipient’s interests.
• Phishing or fraudulent attempts to solicit personal or sensitive information.

2. Zero-Tolerance Policy on Spam

Jangocode has a zero-tolerance policy regarding spam. We take swift action against any user found to be engaging in spam practices, which may include:

• Immediate suspension or termination of their Jangocode account.
• Restrictions on access to certain features or areas of our platform.
• Reporting of phishing or fraudulent activities to relevant authorities.

3. How to Report Spam

If you believe you have received spam or any unauthorized communication from Jangocode or someone impersonating Jangocode, please report it by following these steps:

1. Collect Evidence: Take screenshots or save copies of the spam emails, messages, or any communication in question.
2. Submit a Report: Send an email with all evidence attached to our support team at [email protected].
3. Provide Details: Include any relevant details, such as the source of the message, date received, and any interactions you may have had with the sender.

Our support team will review each report and take appropriate action to resolve the issue.

4. Preventing Spam

To protect yourself from spam:

• Verify Sources: Ensure that emails or messages claiming to be from Jangocode come from official channels.
• Avoid Sharing Personal Information: Be cautious of unsolicited requests for your personal information.
• Use Caution with Links: Avoid clicking on suspicious links or downloading attachments from unknown senders.

5. Compliance with Anti-Spam Laws

Jangocode adheres to all applicable anti-spam laws and regulations. We only send emails and notifications to users who have opted-in or shown interest in receiving communication from us. Users can manage their communication preferences by visiting their Account Settings and adjusting notification options.

6. Consequences of Spam Violations

Users found violating this policy may face consequences, including but not limited to:

• Temporary suspension or permanent termination of their account.
• Revocation of access to certain features or services.
• Possible legal action if the spam is found to be harmful or fraudulent.

7. Updates to this Policy

Jangocode may update this Spam Policy as needed to comply with changes in legal requirements or to improve our response to spam. Updates will be posted on our website, and users are encouraged to review this policy periodically.

Thank you for helping us maintain a secure and spam-free environment at Jangocode. If you have questions regarding this policy, please contact us at [email protected].