Welcome to the Jangocode Help Desk! We’re here to assist you with any questions, issues, or feedback you may have regarding our digital marketplace. Our support team is dedicated to ensuring a smooth experience as you explore and utilize our range of premium digital products.
Contact Us
Email Support
For any inquiries, technical support, or help with your account, please reach out to our team via email. We strive to respond to all queries within 24-48 hours.
Email: [email protected]
Office Address
For mail correspondence or in-person visits, you can find us at our office in Kolkata.
Address: 55B, Mirza Ghalib Street, 8th Floor, Saberwal House, Kolkata - 700016
Frequently Asked Questions (FAQs)
To save you time, here are answers to some commonly asked questions. If you need more assistance, please don’t hesitate to contact us.
1. How do I download my purchased items?
After completing your purchase, you can find and download your items in your account’s Downloads section.
2. Can I get a refund on my purchase?
Refunds are available under specific conditions. Please review our Refund Policy for full details.
3. How do I cancel my subscription?
To cancel your subscription, go to My Account > Subscriptions. Please make sure to cancel within the specified timeframe to avoid automatic renewal.
4. How can I raise a refund request?
To raise a refund request, go to My Account > Refunds, click the + icon on the top right, select the purchased item, explain your reason for the refund, and submit.
Additional Support
If you need further assistance with account settings, product details, or subscription management, please feel free to reach out. Our team is here to ensure you have the best experience possible.
Thank you for choosing Jangocode! We’re here to help every step of the way.