Last updated: 27th May 2024
At Jangocode.com, we strive to ensure your satisfaction with our digital products. However, due to the nature of digital products, we have established the following refund policy to address situations where a refund may be warranted.
Once you have downloaded a digital product from Jangocode.com, we are unable to offer a refund. Digital products are non-tangible, irrevocable goods that cannot be returned. Therefore, all sales of downloaded products are final.
If you have purchased a digital product but have not yet downloaded it, you are eligible for a refund within 7 days of your purchase. To request a refund, please contact our support team within this 7-day window.
Refund Process
To initiate a refund request for an un-downloaded product, please follow these steps:
– Order ID
– Name
– Payment Method
– Registered Email
– Purchase Date
– Refund Reason
In certain circumstances, we may consider exceptions to this policy. For example, if a digital product is found to be defective or not as described, we will work with you to resolve the issue, which may include providing a refund or replacement. In such cases, please contact our support team with detailed information about the issue.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us:
Email: [email protected]
Address: 810 Seventh Avenue, NY, 10019
Phone: +1 (805) 514-3878