GDPR Policy

Effective Date: 22nd November 2024

At Jangocode, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, process, store, and safeguard your personal data and your rights under GDPR.

1. Data Controller

The data controller responsible for processing your personal data is:

Jangocode
Email: [email protected]

2. Data We Collect

We may collect the following types of personal data when you interact with our platform:

• Account Information: Name, email address, phone number, billing and shipping address, payment details.
• Usage Data: IP address, browser type, pages visited, and actions taken on our site.
• Transaction Data: Details of purchases or subscriptions made on our platform.
• Communication Data: Any messages or inquiries sent to us via email or contact forms.

3. How We Use Your Data

We process your data for the following purposes:

• To create and manage your account.
• To process payments and deliver purchased products or services.
• To provide customer support and respond to your inquiries.
• To analyze website usage and improve our platform.
• To send updates, promotions, or service-related communications (with your consent).

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: To fulfill our contract with you (e.g., processing orders or providing services).
• Legal Obligation: To comply with legal requirements (e.g., record-keeping for tax purposes).
• Consent: For sending marketing communications, which you can withdraw at any time.
• Legitimate Interests: To improve our platform and ensure its security.

5. Sharing Your Data

We may share your personal data with:

• Service Providers: Third-party providers who assist with payment processing, hosting, or analytics.
• Legal Authorities: When required to comply with legal obligations.
• Business Partners: For collaborations or joint services (with your consent).

We do not sell your personal data to third parties.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. After this period, we securely delete or anonymize your data.

7. Your Rights Under GDPR

As an EU resident, you have the following rights under GDPR:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Limit the processing of your data.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Object: Object to the processing of your data for specific purposes.
• Right to Withdraw Consent: Revoke consent for data processing at any time.
• Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your data is being mishandled.

To exercise your rights, contact us at [email protected].

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security audits.

9. Cookies

We use cookies to enhance your experience on our website. For more details, please refer to our Cookies Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

11. Policy Updates

We may update this GDPR Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

12. Contact Us

If you have questions about this GDPR Policy or our data practices, please contact us at:

Email: [email protected]